born in chicago and raised in austin, jenn grew up surrounded by incredible food. her parents owned a small vietnamese restaurant and her (favorite) aunt was an executive chef for an upscale french-vietnamese restaurant, and those close ties to delicious and hand-prepared food shaped jenn's relationship with restaurants and hospitality in a hugely impactful way. jenn studied healthcare administration at texas state university, subsequently starting with new waterloo in 2017 at sway south first as a food runner and server. within a few months, she'd moved up the ranks and took the plunge into the world of management. jenn's history and expertise in hospitality management took her to austin's own la condesa for a few years before rounding out full-circle, bringing her back to the sway team where she is now! jenn's superpower? building a culture of positivity, ensuring that everyone around her (both guests and team members alike) have a warm, uplifting, and fulfilling sway experience.